# Deactivate or delete your Splitwise account: exact steps

Canonical URL: https://www.evenoutapp.com/guides/delete-splitwise-account
Updated: 2026-10-06

To close a Splitwise account, open account settings, scroll to the bottom and select "Close your account". You can deactivate with your password or an emailed link, or choose "Permanently delete your data", click the link Splitwise emails you and follow the prompts. Permanent deletion may take up to 30 days and is irreversible. EvenOut's Import from Splitwise is free, so export your groups first.

Key points:
- Both routes start at "Close your account" at the bottom of account settings, on the web or in the mobile app.
- EvenOut's Import from Splitwise is free and restores each group's balances from the exported spreadsheet, so export before you delete.
- EvenOut's free plan has no daily expense limit and no ads. Splitwise's free plan allows up to 4 expenses a day as of October 2026.
- Deactivating needs your current password or an emailed link. Permanent deletion needs "Send email", a click on the link and the prompts after it, and may take up to 30 days.
- Export your groups and cancel Pro first. The steps for closing an account do not include cancelling billing.

## What are the exact steps to deactivate or delete a Splitwise account?

Both routes start at the same place, the bottom of your account settings, under "Close your account". The first two steps are shared:

1. **Open account settings.** On the web, go to secure.splitwise.com/account/settings. In the mobile app, tap "Account", then "Edit" or the pencil icon.
2. **Scroll to the bottom** and select "Close your account".

Then pick one route.

**To deactivate**, step 3 is to enter your current password and select "Deactivate your account". If you would rather not type the password, choose the option that sends a deactivation link to the email address on your account, and use that link instead.

**To delete permanently**, there are three more steps:

3. Under "Permanently delete your data", select "Send email".
4. Click the link in the email Splitwise sends you.
5. Follow the prompts that come after the click.

## What is the difference between deactivating and deleting permanently?

Deactivating asks for a password or an emailed link. Permanent deletion asks for an email, a click and some prompts, and it carries a warning: Splitwise says it "may take up to 30 days and is irreversible".

The password route for deactivating is the one that does not depend on your inbox. The emailed routes need an address you can still open. If you might come back to Splitwise one day, deactivate rather than delete: Splitwise says to email support@splitwise.com if you want to reactivate your account in the future. After deactivating, the app may still hold data it synced earlier, and deleting the app clears it. Treat permanent deletion as final.

## Which Splitwise page has the right wording?

Follow the current help article, which uses "Close your account". An older Splitwise help article still tells you to click "Delete your account". If two guides disagree on the button name, the current one wins, and the steps above come from it. On screen, look for "Close your account" first, and for "Permanently delete your data" under it.

## What should you do before you delete the account?

Do these four things first, because the permanent route cannot be taken back.

1. **Export what you want to keep.** Splitwise exports one group or friendship per spreadsheet, so 2 groups and 4 friendships make 6 files. The steps are in [how to export a Splitwise group](https://www.evenoutapp.com/guides/export-splitwise-data), and EvenOut can import a group's file.
2. **Cancel Pro.** The steps for closing an account do not include cancelling billing, so do not rely on deletion to stop a charge. [How to cancel Splitwise Pro](https://www.evenoutapp.com/guides/cancel-splitwise-pro) has the routes and the refund rules.
3. **Settle or record open balances.** Use "Settle up" to record a payment, including cash. Recording moves no money.
4. **Tell the people in your groups** that you are going and that your balances are clear.

The order for the whole exit, with a worked example of the balances, is in [how to leave Splitwise](https://www.evenoutapp.com/guides/how-to-leave-splitwise).

## How long does permanent deletion take?

Splitwise says it "may take up to 30 days". Say you finish the last prompt on March 3. Thirty days later is April 2, so that is the outside date to expect it to be done. Until then, the deletion is still in progress and cannot be undone, which is one more reason to export and cancel Pro before you start.

If privacy is the reason you are leaving, [who sees your expenses and how Splitwise handles your data](https://www.evenoutapp.com/guides/is-splitwise-safe) is covered on its own page.

## What if you are moving to EvenOut?

Import your groups into EvenOut before you delete anything. In EvenOut, go to Account, then "Data", then "Import from Splitwise", and choose the spreadsheet. The import is free, reads one group per file and restores each balance, and importing the same file again opens the group it already built. It needs the file, which is why the export comes first.

After the import, the group runs on EvenOut's free plan, which has no daily expense limit and no ads. Spending charts, search and recurring expenses are free too, and the only paid features are receipt scanning and the assistant. The full walkthrough is in [how to move a Splitwise group to EvenOut](https://www.evenoutapp.com/guides/move-splitwise-group-to-evenout).

To keep splitting with the same people, the order is: export each group, import it, check the balances against what Splitwise showed, then close the Splitwise account.

## Frequently asked questions

### Does closing my Splitwise account cancel Splitwise Pro?

Do not assume it does. The steps for closing an account do not include cancelling billing, so cancel Pro yourself first. In the app, open the "Account" tab and tap "Splitwise Pro". On the web, click your name, choose "Your account" and click "Cancel subscription".

### Can I delete one Splitwise group instead of my account?

Yes, but deleting a group removes it for every member, not just you. On mobile, open the Groups tab, the group, the gear icon, scroll down and tap "Delete group". A deleted group can be undeleted from the Activity tab on mobile or "Recent activity" on the web.

### What if the email with the link never arrives?

The deactivation link is sent to the email address on your account, so check that it is an inbox you can still open. If the permanent deletion email does not arrive either, or you have already deactivated and can no longer log in, write to support@splitwise.com. Splitwise aims to reply to most support requests within 1 business day.

### How do I delete my EvenOut account later?

In the app, go to Account and tap "Delete account". EvenOut asks you to confirm it is you before it goes ahead.

## Sources

- Splitwise: How can I deactivate or delete my account?
- Splitwise: How to delete your Splitwise account (older article)
- Splitwise: How can I cancel my Splitwise Pro subscription and get a refund?
- Splitwise: How do I delete or undelete a group?
- Splitwise: How do I export my Splitwise data?
- Splitwise: Contact