How to cancel Splitwise Pro and ask for a refund

How do you cancel Splitwise Pro?

You cancel from inside Splitwise, and the steps are the same for a paid subscription and for a trial.

On mobile:

1. Open the “Account” tab.
2. Choose “Splitwise Pro”.
3. Tap the option to cancel your subscription.

On the Splitwise website:

1. Click your name at the top right.
2. Select “Your account”.
3. In the Pro section, click “Cancel subscription”.

Cancelling is one thing and getting money back is another. A refund is a separate request, and where you send it depends on who billed you.

Where did you buy Pro?

The purchase channel decides who handles a refund, so find it first. Splitwise’s help article gives a simple test:

1. Look in your Apple subscriptions and your Google subscriptions for Splitwise Pro.
2. If it appears in one of them, that company billed you.
3. If it appears in neither, you probably bought directly from Splitwise, and you should have a receipt from Stripe.

The company that billed you decides the refund route.

How do you ask for a refund?

Each channel refunds its own purchases, and only the direct route comes from Splitwise.

Where you bought	Who refunds	What you do
Billed by Apple	Apple	Follow Apple’s own refund steps
Billed by Google	Google	Follow Google’s own refund steps
Directly from Splitwise (Stripe receipt)	Splitwise	Request it at secure.splitwise.com/subscriptions while logged in

For a direct purchase, Splitwise says you should see funds returned within 5 to 10 business days after you confirm the request. The subscription is cancelled once the refund is issued, so a refunded direct purchase does not need a separate cancel.

To read the timing, count business days, not calendar days. Say you confirm the request on a Monday. Five business days later is the following Monday, and ten business days later is the Monday after that. Weekends are not counted, so a request confirmed on a Friday reaches the 5 business day mark on the next Friday and the 10 business day mark on the Friday after that.

Splitwise’s Terms say refunds are at its discretion, so ask as soon as you see the charge.

Do the refund rules ever conflict?

Yes, for one group of subscribers. Splitwise runs a separate offer that gives new Pro subscribers one free month through an influencer link or code, valid for 90 days from the post. That offer’s terms say annual subscribers get no refund of “any portion of the annual subscription fee”.

If you signed up through such a link, read those terms before you count on a refund. For an ordinary purchase, the request process in the help article is the one that applies.

What if you forgot to cancel?

Work through it in this order, and keep every receipt.

1. Cancel now. Use the mobile or web steps above so the subscription stops renewing.
2. Find the receipt. A Stripe receipt means a direct purchase. If you have none, check your Apple or Google subscriptions.
3. Ask the right company for the refund. Use the table above.
4. Note the date you confirmed the request. For a direct purchase, count 5 to 10 business days from that day.
5. Write to support if a direct purchase stalls. Send the receipt to support@splitwise.com.

In the message, give the date of the charge, the plan and the amount on the receipt. A short version works:

I subscribed to Splitwise Pro on [date] and was charged [amount] (receipt attached). I did not mean to renew. Please cancel the subscription and refund the charge.

What changes after you cancel?

Once Pro ends you are on the free tier, which allows up to 4 expenses each day as of October 2026, and Pro tools such as receipt scanning, charts and expense search stop being available to you. What stays free lists everything the free plan keeps. In EvenOut, charts and search are free.

Cancelling Pro does not close your account. That is a separate step in account settings, covered in leaving Splitwise and in deleting your Splitwise account. If you resubscribe later, what Splitwise Pro costs explains why the amount depends on your country and the date.

What if the daily cap was the reason you subscribed?

Splitwise’s free plan allows up to 4 expenses a day, as of October 2026, and it lists charts and search as Pro. EvenOut’s free plan has no daily expense limit and no ads, and charts and search are free. Recurring expenses, offline use and the Splitwise CSV import are free too. Receipt scanning and the assistant are its only paid features, at $9.99 a month or $79.99 a year.

Moving a Splitwise group to EvenOut has the steps for the import. The EvenOut and Splitwise comparison shows how the two apps differ.